Privacy Policy

Effective Date: April 21, 2026

Last Updated: April 21, 2026

Paywhere, Inc. ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit https://paywhere.com (the "Site"). By using the Site, you agree to the practices described below.

1. Information We Collect

We collect limited information through the following means:

a. Information You Provide Through Our Contact Form

When you submit our "Contact Us" form, we collect the information you choose to provide, which may include:

  • Your name

  • Your email address

  • Your phone number (if provided)

  • Your company or organization (if provided)

  • The content of your message and any other information you voluntarily submit

b. Information Collected Automatically (Google Analytics)

When you visit the Site, we use Google Analytics, a web analytics service provided by Google LLC, to collect information about how visitors interact with the Site. Google Analytics may collect:

  • IP address (typically anonymized/truncated)

  • Browser type and version

  • Device type and operating system

  • Referring website or source

  • Pages visited, time spent on pages, and navigation paths

  • Approximate geographic location (derived from IP address)

  • Date and time of visit

Google Analytics uses cookies and similar technologies to collect this information. For more details on how Google uses data, see https://policies.google.com/privacy and https://policies.google.com/technologies/partner-sites.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries submitted through the Contact Us form

  • To communicate with you about your request or our services

  • To understand how visitors use our Site and to improve its content and performance

  • To monitor and analyze trends, traffic patterns, and usage

  • To comply with legal obligations and protect our legal rights

3. Legal Basis for Processing

We process your information based on your consent (submitted via the Contact Us form), our legitimate interests in operating and improving the Site, and as necessary to comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

  • Service Providers: We share analytics data with Google as part of our use of Google Analytics. We may also use other trusted third-party vendors to help us operate the Site (e.g., website hosting, email delivery).

  • Legal Requirements: We may disclose information if required by law, subpoena, court order, or other legal process, or to protect the rights, property, or safety of our company, our users, or others.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies, primarily through Google Analytics, to understand how visitors use the Site. You can control cookies through your browser settings or install the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout, to prevent your data from being used by Google Analytics.

6. Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry and for a reasonable period thereafter for recordkeeping and legal compliance. Google Analytics data is retained according to the retention settings configured in our Google Analytics account, which you can review at https://support.google.com/analytics/answer/7667196.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access the information we hold about you

  • The right to request correction of inaccurate information

  • The right to request deletion of your information

  • The right to opt out of certain processing

  • The right to data portability

To exercise any of these rights, contact us at privacy@paywhere.com. We will respond within the timeframe required by applicable law.

California Residents: Under the California Consumer Privacy Act (CCPA/CPRA), California residents have additional rights, including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the "sale" or "sharing" of personal information. We do not sell personal information. To make a request, contact us at privacy@paywhere.com

Residents of Other States (Virginia, Colorado, Connecticut, Utah, and others): You may have similar rights under your state's privacy law. Contact us at privacy@paywhere.com to submit a request.

9. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at privacy@paywhere.com

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. "Do Not Track" Signals

Some browsers offer a "Do Not Track" (DNT) feature. Our Site does not currently respond to DNT signals, as there is no industry-standard interpretation of DNT.

12. International Visitors

Our Site is operated in the United States. If you are visiting from outside the U.S., please be aware that information you provide will be transferred to and processed in the United States, where privacy laws may differ from those in your country.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this page periodically to stay informed about our privacy practices.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Paywhere, Inc.

251 Little Falls Drive

Wilmington DE 19808

United States

Email: privacy@paywhere.com